99bat's Terms and Conditions — Please read before using the platform

1. Introduction & Definitions

99bat.onl ("Platform", "we", "us") is an online gaming and betting service provider offering Sports Betting, slots, fish games, Live Casino, and other entertainment services to users in Bangladesh. These Terms & Conditions ("Terms") apply to all use of 99bat's services.

Please read these terms carefully. By browsing the 99bat website, opening an account, or using any of our services, you are deemed to have fully accepted these Terms & Conditions. If you do not agree, please refrain from using our platform.

99bat reserves the right to update these terms from time to time. Continued use of the platform after any changes constitutes acceptance of the revised terms. The date of the latest update will always be displayed at the top of this page.

2. Eligibility & Age Requirements

The following eligibility requirements must be met to use 99bat's services. These conditions are strictly enforced and no exceptions will be made:

• You must be at least 18 years of age.
• You must be a resident of a country or region where online gaming is not prohibited by law.
• You must register using your own name and personal information — using someone else's details is strictly prohibited.
• Each person may open one account only.
• Individuals prohibited from gaming due to a mental health condition or by court order may not use this platform.

99bat may request a national ID or other valid documents for age verification at any time. Failure to provide the required documents may result in the account being temporarily or permanently suspended.

3. Account Registration & Security

Providing accurate and complete information is mandatory when registering at 99bat. Accounts created with false or incorrect details will be terminated. The following information is required during registration:

• Full legal name (as it appears on the national ID card)
• An active mobile number or email address
• Date of birth (for age verification)
• Information on preferred payment methods

You are fully responsible for the security of your account. Never share your password with anyone. If you notice any suspicious activity, contact the 99bat support team immediately. Attempting to access another person's account is strictly prohibited.

99bat will never ask for your password under any circumstances. If anyone claims to be a 99bat representative and requests your password, treat it as fraudulent activity and report it to us immediately.

4. Bonus & Promotion Terms

99bat regularly offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, cashback, free spins, and more. Each bonus comes with its own terms, which are clearly communicated at the time the bonus is claimed.

The general terms for bonuses are as follows:

• Every bonus carries a specific wagering requirement that must be met before a withdrawal can be made.
• Bonuses are valid on eligible games only — which games qualify is specified in each bonus's terms.
• If the same bonus is claimed from multiple accounts, both accounts will be terminated.
• Bonuses have an expiry date; any unused bonus will be automatically cancelled once it expires.
• 99bat reserves the right to modify or cancel the bonus program at any time.
• If an attempt to obtain bonuses through fraudulent means is detected, the related winnings and bonuses will be forfeited.

5. Payments, Deposits & Withdrawals

Deposits and withdrawals at 99bat are currently supported via bKash, Nagad, and Rocket. Please read the following payment terms carefully:

Deposit Rules:

• The minimum deposit amount is BDT 100.
• Deposits must be made from a payment account registered in your own name.
• Payments from accounts registered under another person's name are not accepted and may result in your account being blocked.
• Your balance is generally credited within a few minutes of a successful deposit.

Withdrawal Rules:

• Withdrawals can only be made to the same payment method used for the original deposit.
• Identity verification (KYC) must be completed before making a withdrawal.
• Wagering requirements must be met before a bonus balance can be withdrawn.
• 99bat reserves the right to place withdrawals on hold in cases of suspicious transactions.
• Withdrawal requests are typically processed within 1–24 hours.

6. Betting & Gaming Rules

The following general rules apply when playing Sports Betting, slots, fish games, Live Casino, and all other games on 99bat. Each game category also has its own detailed rules, available in the respective section.

• Once a bet has been placed and confirmed, it cannot be changed or cancelled.
• 99bat reserves the right to void bets placed on odds or results that were incorrectly displayed due to a technical error.
• 99bat is not responsible for bets not being accepted during live betting due to network delays.
• Bets identified as related to match-fixing or manipulation will be voided immediately.
• Exploiting bugs or glitches in game software to gain irregular winnings is strictly prohibited.

All games on 99bat are powered by certified Random Number Generator (RNG) technology, ensuring completely fair and unbiased outcomes. 99bat does not manipulate the results of any game.

7. Responsible Gaming Policy

99bat believes gaming is a form of entertainment, not a source of income. We always encourage our members to play responsibly. To support this, 99bat provides the following tools:

• Deposit Limit Setting: You can set your own daily, weekly, or monthly deposit limits.
• Gaming Break: You can temporarily suspend your account for a set period if needed.
• Self-Exclusion: A permanent self-exclusion option is available if you wish to take an extended break from gaming.
• Reality Check: View your gameplay statistics at regular intervals.

8. Prohibited Activities

The following activities are strictly prohibited on 99bat. Involvement in any one of them will result in immediate account closure and may lead to legal action:

• Managing an Account on Behalf of a Minor
• Creating or operating multiple accounts
• Attempting to gain unfair profit by abusing bonus terms (bonus abusing)
• Attempting to gain unauthorized access to another member's account
• Attempting to hack or make unauthorized modifications to the platform's software
• Providing a false identity or forged documents
• Using the platform for money laundering or to conceal illegally obtained funds
• Harassing, intimidating, or insulting other members

9. Privacy & Data Protection

99bat takes the protection of your personal information very seriously. Our privacy policy explains in detail how we collect, use, and safeguard the information you provide while using our platform. Privacy Policy Available on the page.

In short, 99bat does not sell your information to third parties. Your data is used solely for operating the service, verifying identity, and meeting legal obligations. All data is stored in encrypted form.

10. Account Closure & Suspension

99bat reserves the right to suspend or permanently close an account without prior notice for any of the following reasons:

• Violation of any provision of these Terms & Conditions
• Detection of fraudulent or suspicious activity
• Providing false or incomplete information
• Failure or refusal to verify identity
• By order of legal authorities

You may close your account at any time. We recommend withdrawing all available balance before doing so. Bonus balances will not be returned after an account is closed.

11. Terms Changes & Updates

99bat reserves the right to amend, modify, or update these Terms & Conditions at any time. A notice will be posted on the platform before changes take effect, and the date at the top of this page will be updated accordingly.

Continued use of the platform after any changes takes effect will be considered full acceptance of the updated terms. We recommend making it a habit to check this page regularly.

12. Contact & Support

If you have any questions, feedback, or complaints regarding these Terms & Conditions, our support team is always here to help. We provide assistance in Bengali and are committed to resolving issues as quickly as possible.

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week
• Languages: Bengali & English

For more information, visit our FAQ Page See where common questions are answered in detail.