Gaming is entertainment, not an obligation — but playing responsibly is what makes it truly enjoyable. At 99bat, your safety and wellbeing always come first.
Online gaming has become one of the most popular forms of entertainment for millions of people. But like any form of entertainment, it's enjoyable when kept in check — and can become harmful when control is lost. 99bat believes that responsible gaming isn't just about following rules; it's part of a healthy mindset.
Responsible gaming means enjoying gaming in a way where you maintain full control over your time, money, and emotions. At 99bat, responsible gaming isn't an ideal — it is the foundation of our platform. We place every member's mental wellbeing and financial security above the gaming experience itself.
Keep in mind: Gaming is for entertainment, not income. The moment you feel gaming is affecting other areas of your life, it's time to seek help.
Online gaming is growing rapidly in Bangladesh, and so is the need for awareness. 99bat fully embraces this responsibility and is committed to providing all our members with a safe and enjoyable gaming experience.
99bat's responsible gaming policy is built on five core pillars. These aren't just words on paper — they are reflected in every member's gaming experience, every single day:
Gaming is always about having fun. The experience matters, not the expectation of winning.
Gaming is just one part of life. Family, work, and health always come first.
Only bet what you can afford to lose without it affecting your life.
Game outcomes are entirely random. No strategy guarantees a win.
Our commitment: 99bat will never pressure you to play more or place larger bets. Our goal is your long-term satisfaction, not short-term gains.
Problem gaming usually develops gradually and can be hard to recognize on your own. If you notice any of the following signs, it's time to take action:
Feeling the urge to place more bets to recover losses (the "chasing losses" mindset).
You want to stop gaming but can't, and keep coming back despite trying to quit.
Lying to family, friends, or colleagues about the time or money spent on gaming.
You are skipping meals, sleep, or daily routines because of gaming.
You are borrowing money or dipping into savings to fund gaming.
You feel restless, irritable, or low when you're not gaming.
Gaming is causing you to neglect work, studies, or family responsibilities.
There's no shame in asking for help: If you notice even one of the above signs, reach out to [email protected]. Our team will help without judgment.
99bat offers multiple built-in tools to help you stay in control of your gaming. These tools are accessible at any time from your account settings and take effect immediately:
| Tool name | Work | Effective period |
|---|---|---|
| Deposit limit | Set daily/weekly/monthly deposit limits | Immediate |
| Loss limit | Game auto-stops when a set loss limit is reached | Immediate |
| Session limit | Limiting continuous gaming sessions | Immediate |
| Cooling-off period | Taking a 1–30 day break | Immediate |
| Self-Exclusion | Long-term or permanent account closure | Within 24 hours |
| Disable ads | Disable promotional offers & bonus notifications | Immediate |
Once activated, these tools cannot be changed before the set period ends. This is intentional — it prevents decisions made in the heat of the moment from undermining your limits.
Setting limits isn't about stopping gaming — it's about making gaming more enjoyable. Keep the following in mind when setting limits on 99bat:
Golden rule: Your gaming budget should be treated like an entertainment budget — the same way you'd set money aside for movies or dining out. Make sure that losing it won't affect your household finances.
Self-exclusion is the most powerful protection tool available. If you feel you need a break from gaming, 99bat's self-exclusion feature is completely free and takes effect immediately.
You can choose your own self-exclusion duration:
While self-exclusion is active, you will not be able to log in, make deposits, or place bets. 99bat will also automatically stop sending you any promotional emails or notifications.
Important: Self-exclusion cannot be cancelled before the period ends. This is by design, to prevent impulsive decisions from overriding your commitment. To request self-exclusion, email [email protected].
99bat strictly prohibits anyone under 18 from participating in any gaming activity. This is the most non-negotiable part of our responsible gaming policy.
Advice for parents: Use a password on your device and have an open conversation with your children about the risks of online gaming. If a child accidentally creates an account, contact [email protected] immediately.
Problem gaming is a mental health issue — and recovery is possible with the right support. Alongside 99bat's own support team, we also provide access to professional help.
For more details, visit our FAQ page View or Privacy Policy Read.
How we support you
A strict age verification process keeps anyone under 18 completely off the platform.
Your gaming patterns are automatically analyzed, and you will be alerted if any unusual activity is detected.
Pause or permanently stop gaming with a single click, anytime. No questions asked, no delays.
Our 24/7 Bengali-speaking support team is always ready to listen to your concerns and help resolve them.
Your personal information and financial transactions are protected with the highest level of encryption technology.
All rules, terms, and outcomes are fully transparent. No hidden conditions.
Your responsible gaming questions answered