At 99bat, your personal information belongs to you — not to us. In this privacy policy, we clearly explain what data is collected, why it is collected, and how it is kept secure.
99bat.onl ("Platform", "we", "us") is one of Bangladesh's most trusted online gaming and betting platforms. By using our website, opening an account, or accessing any of our services, you are considered to have accepted this privacy policy.
The core goal of 99bat's privacy policy is straightforward — to keep your personal information strictly protected. We believe that earning a member's trust requires complete transparency about their data. That is why this policy contains no hidden terms — what is written here is what applies.
In summary: 99bat does not sell, rent, or share your information with any unauthorized party. Your privacy is our responsibility.
This privacy policy is part of our Terms and Conditions- is part of. Reading both documents together will give you a complete understanding of your rights and responsibilities at 99bat.
99bat collects three types of information — what you provide directly, what is generated through your use of the platform, and what is obtained from third parties for verification purposes. See the table below for details:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account verification and KYC completion |
| Contact Information | Mobile number, email address | Account security and communication |
| Financial information | BKash/Nagad number, transaction history | Payment Processing & Anti-Money Laundering |
| Gaming Data | Bet history, wins/losses, game preferences | Service improvement & responsible gaming monitoring |
| Technical Data | IP address, browser information, device ID | Security & Fraud Prevention |
| Cookies Data | Session cookies, preference settings | Enhanced user experience |
Note: 99bat only collects information that is genuinely necessary to provide our services. Requesting unnecessary data goes against our policy.
99bat uses the information you provide for the purposes listed below. Each purpose is clearly stated so you know exactly where your data goes:
Important: 99bat never shares your information with advertisers or third parties for marketing purposes. Your data stays strictly within 99bat's own services.
99bat does not generally share your personal information with third parties. However, disclosure may be required in the following limited circumstances:
Nothing without your consent: Outside of the reasons listed above, your information will not be shared under any other circumstances without your explicit consent.
All third parties with whom data is shared are required to uphold 99bat's privacy standards. If any partner is found to be in breach of these standards, 99bat will terminate the relationship immediately.
99bat uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.
The cookies we use:
Cookie Controls: You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
99bat uses industry-leading technology and practices to protect your data. Our security framework operates on multiple layers — if one layer is breached, the others continue to keep your information safe.
Your role: Beyond technical safeguards, your own awareness matters. Use strong passwords, never share them, and avoid logging in through unfamiliar links.
99bat does not retain your information indefinitely. Each type of data has a defined retention period, determined by legal requirements and operational purposes:
| Data Type | Retention Period |
|---|---|
| Account information (active accounts) | For as long as the account remains active |
| Account information (closed accounts) | 5 years after account closure (for legal reasons) |
| Financial transaction records | Minimum 7 years |
| Gaming History | 3 years |
| Customer Support Chat / Contact | 2 years |
| Technical Logs (IP, Device) | 12 months |
Once the designated retention period expires, data is securely deleted or anonymized so that no individual can be identified from it.
As a 99bat member, you have full control over your own data. We respect these rights and are committed to fulfilling any request promptly:
You may request access to your stored data at any time. It will be provided within 30 business days.
You may request corrections to any inaccurate or outdated information. Updates will be made after verification.
You may request deletion of your data where there is no legal obligation to retain it.
You may request that we restrict the use of your data for specific purposes.
You can request your data in a portable format (CSV/JSON).
You may withdraw your consent for notifications or marketing communications at any time.
To exercise your rights: Email us at [email protected] or reach out via our live chat support. Your request will be processed after your identity has been verified.
99bat strictly does not provide any services to individuals under 18 and does not collect their data under any circumstances. This is one of the most important principles in our privacy policy.
A note for parents: If your child has accidentally created an account, contact us immediately at [email protected]. We will act quickly and will not retain any data.
To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
99bat may update this privacy policy when necessary. Changes may be made in response to legal updates, new technologies, or service modifications. For any significant changes, we will:
Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
For any questions, concerns, or complaints about our Privacy Policy, our dedicated Privacy Team is always ready to help. We offer support in Bengali and are committed to resolving your issues as quickly as possible.
For answers to common questions, visit our FAQ Page View. For more details, About Us You may also read the page.
The core pillars of our data protection framework
Every transaction and communication is secured with 256-bit SSL encryption. No third party can read your data.
99bat never sells or rents your personal information. Your data is used solely to provide our services.
Independent security experts regularly audit our systems to identify and address vulnerabilities.
You have the full right to view, correct, or delete your information at any time. Submit a request whenever you need.
All data is securely deleted after its designated retention period. Data that is no longer needed is never stored.
Your data is managed in accordance with applicable laws in Bangladesh and international data protection standards.
What our members ask most